Fiber Optic Cable Repair
Fast, accurate repairs for cut, damaged or degraded fiber optic cable — backed by OTDR testing and certified fusion splicing, with 24/7 emergency response available.
Common Causes of Fiber Cable Damage
Fiber is durable, but it's not indestructible. In our experience, most breaks and high-loss faults trace back to a small set of causes:
- Gardening, landscaping and fencing work cutting buried drop cables
- Rodent and animal damage to exposed or duct-run cable
- Construction, trenching or road works near the cable route
- Storm damage, falling branches and wind strain on aerial drops
- Poorly protected joints and closures degrading over time
- Tight bend radius or crush damage from installation errors
How We Diagnose & Repair
OTDR Fault-Location
We send a light pulse down the fiber and measure what reflects back, pinpointing the distance to the break or high-loss event before we touch a spade.
Site Access & Isolation
We expose only the affected section of cable, minimising disruption to landscaping, ducting or building finishes.
Fusion Splicing
Damaged fiber is cut back to clean glass and fusion-spliced, targeting industry-standard loss of around 0.1dB per splice.
Verification Testing
We re-test with OTDR and power-meter readings and share the results with you before closing out the job.
Repair Services We Offer
Emergency Repair
Priority same-day dispatch for outages affecting a household, business or network segment.
Splice & Restore
Fusion splicing to reconnect a cut or damaged section without a full cable replacement.
Full Cable Replacement
Where a run is beyond economical repair, we re-run and re-terminate the affected section.
Diagnostic-Only Callout
Just need the fault located and documented? We provide OTDR reports for insurance or contractor use.
Preventative Maintenance
Scheduled inspections to catch degrading joints and marginal splices before they fail.
ISP & Backbone Support
Contracted fault-response support for internet service providers and network operators.
Warranty & Transparent Pricing
Every repair quote is itemised before work begins, and all completed repairs are backed by a workmanship warranty. No hidden call-out fees, no surprise line items.
| Service | Typical Response |
|---|---|
| Emergency repair (business/ISP) | Same-day priority dispatch |
| Emergency repair (residential) | Same-day to next-day |
| Scheduled repair | 24–48 hours |
| Diagnostic-only OTDR call-out | By appointment |
Response times are estimates and depend on location, technician availability and the scale of the fault. We'll confirm a firm window when you contact us.
FAQs
How quickly can you repair a damaged fiber cable?
For emergencies we aim for same-day dispatch, with priority handling for business-critical and ISP faults.
What causes fiber optic cable damage?
Most commonly landscaping work, rodents, nearby construction, storm damage and worn joints.
Do you provide a warranty?
Yes — workmanship warranty terms are confirmed on your job-specific quote.
Will you need to dig up my whole yard?
Usually not. OTDR testing narrows the fault to a specific section before we access the site.